The local government software platform for everything your municipality runs on.
A single, integrated municipal software platform that replaces the patchwork of standalone government software and disconnected spreadsheets — built for municipalities of 10,000–50,000 residents.
Stop buying government software one silo at a time.
Most municipalities end up with a billing system, a permit system, a work-order system, a citizen-request system, a notification system, and half a dozen spreadsheets bridging the gaps. The same resident exists in five places, the same address is spelled three different ways, and nobody trusts the numbers at the council meeting. Integrated local government software retires the silos — one record, one workflow, one bill.
One source of truth
Resident, property, account, and asset records live in one database — no nightly syncs, no reconciliation calls, no "which system is right?"
Workflows that span departments
A permit application can trigger a work order, schedule an inspection, post a fee, and notify the citizen — without anyone re-keying anything.
Stronger security & audit
One identity, one access policy, one audit log. No forgotten admin accounts in retired apps; no FOIA scramble across five vendors.
Lower total cost
One contract, one invoice, one renewal — instead of a stack of seat-based subscriptions that quietly grow every year.
Less staff context-switching
Clerks, dispatchers, and field crews work in one interface. New hires train once, not seven times.
Real-time decisions
Dashboards reflect what happened thirty seconds ago — not what was true at last night's overnight data sync.
Every module in the Local Government software package.
All thirteen modules below are included for every property — no à la carte add-ons, no surprise upgrades. Each module shares data with the others; together they make up the local government software your municipality actually runs on every day.
Billing AI
AI-driven billing for utilities, property taxes, business licenses, permits, and any other municipal charge — generated, reviewed, and posted with one platform doing the heavy lifting.
Primary benefits
- Catches missed reads, prorations, and rate changes before bills go out
- One billing platform handles every charge type for every department
- Bills, statements, and payment posting follow the same rules across the municipality
Property Management
Every property in your municipality has a single record — accounts, owners, occupants, utilities, permits, code history, and activity all in one place.
Primary benefits
- Eliminate duplicate addresses and orphaned accounts across departments
- See the full history on a property in seconds without cross-referencing five systems
- Move-ins, transfers, and ownership changes update everything that touches the property
Master Calendar
A single shared calendar that spans every department — public works projects, council meetings, hearings, inspections, facility rentals, and staff scheduling all coexist on one canvas.
Primary benefits
- No more double-booked rooms, crews, or inspectors
- Cross-department dependencies (a road closure during a parade) are visible up front
- Citizen-facing events publish to the public calendar with one click
Smart Forms
Build any form your municipality needs — applications, complaints, inspections, FOIA requests — once. Captured data flows directly into the right workflow without re-keying.
Primary benefits
- Replace dozens of PDFs and clipboards with a single form library
- Submissions auto-route, auto-number, and trigger downstream tasks
- Required fields and conditional logic eliminate incomplete applications
Work Orders
Dispatch jobs to crews from any device, capture photos and time-on-task in the field, and close out the work order without paper or re-keying.
Primary benefits
- Field crews spend less time at the desk and more time on the truck
- Supervisors see status in real time — no end-of-day phone tag
- Every work order links back to the asset, citizen request, or permit that triggered it
Asset Management & Preventative Maintenance
Track every meter, hydrant, vehicle, lift station, and signpost on a live map and inventory. Each asset carries its own history, warranty, depreciation, and PM schedule.
Primary benefits
- Locate any asset in seconds — including who serviced it last
- PM tasks schedule themselves before failures happen, not after
- Auditors and insurers get clean, exportable records on demand
Permits & Inspections
Apply, review, schedule, and certify — every permit and inspection your municipality issues, on one workflow from initial filing to final certificate.
Primary benefits
- One workflow covers application, review, inspection, fee, and certificate
- Citizens apply and pay online; inspectors schedule and sign off from the field
- Aging permits and overdue inspections escalate automatically
Tickets & Citations
Issue, contest, and resolve parking tickets, code citations, and violations — from the field through final disposition and payment.
Primary benefits
- Officers issue and citizens contest from the field on a phone or tablet
- Aging citations escalate automatically with late fees, holds, and notices
- Every citation links back to the property, vehicle, or business it was issued against
Citizen Action Center
A branded mobile and web experience where residents pay bills, register vehicles or pets, reserve facilities, submit requests, and track status without calling city hall.
Primary benefits
- Reduce front-counter and phone volume during business hours
- Citizens self-serve 24/7 — payments and requests post immediately
- Every interaction strengthens the resident record behind the scenes
First Responder
Push household registration data — pets, hazards, accessibility needs, medical alerts — to first responders the moment they roll on a call.
Primary benefits
- Police, fire, and EMS arrive informed, not blind
- Resident-submitted info updates call data automatically
- One data source for dispatch — no separate CAD database to maintain
Payments
Accept and reconcile payments across every channel — counter, mail, web, mobile, IVR, autopay — with one set of reports.
Primary benefits
- One reconciliation, not five — across every payment processor
- Payments post in real time against the right account and the right charge
- No re-keying check totals into a separate ledger
Smart Meter API Integration
Pull daily reads from your AMI system and push remote turn-off / turn-on commands — without leaving your billing workflow.
Primary benefits
- Bill on actual reads every day, not estimates or once-a-month snapshots
- Remote disconnect and reconnect cut truck rolls and overtime
- Outage and tamper alerts surface in the same place CSRs already work
Open API
Connect existing GIS, finance, HR, dispatch, or analytics systems with documented REST endpoints — no rip-and-replace required.
Primary benefits
- Keep the line-of-business systems you have already invested in
- Standard, documented endpoints — no per-integration custom development
- OneGov OS becomes the system of record without forcing migrations
Ready to retire the silos?
Walk through a live environment on your own, or book a guided tour where we tailor the demo to your municipality's specific workflows.