Citizen portal software residents actually use.
citizen portal
Citizen portal software for towns and utility authorities. Residents pay bills, submit and track service requests, register and get alerts from any device.
Citizen Action Center
A branded mobile and web experience where residents pay bills, register vehicles or pets, reserve facilities, submit requests, and track status without calling city hall.
Operational impact
Reduce front-counter and phone volume during business hours
Connected workflows
Citizens self-serve 24/7 — payments and requests post immediately
Built on Diversified Municipal Center
Every interaction strengthens the resident record behind the scenes
What municipalities gain
- Reduce front-counter and phone volume during business hours
- Citizens self-serve 24/7 — payments and requests post immediately
- Every interaction strengthens the resident record behind the scenes
Part of the Diversified Municipal Center platform
This capability ships inside the Local Government and Utility Authority packages — not as a standalone bolt-on.
Local Government Package
Every tool your municipality needs — billing, property, permits, work orders, and citizen-facing apps.
Explore Local Government →Utility Authority Package
Purpose-built utility software with billing at its core — meter-to-cash, CSR, portal, and AMI.
Explore Utility Authorities →See it in a live environment
Try the Diversified Municipal Center demo or schedule a guided conversation with our team.