Run your entire municipality or authority on one system!
Technology should simplify government, not complicate it.
How It Works
The Automation Framework
Transform manual government processes into rules-driven automated workflows.
Process
Identify repetitive, time-consuming tasks across the organization.
Rules
Write rules that replicate the human logic and thought process used in targeted tasks.
Tasks
Determine the specific actions required to complete targeted tasks.
Tools
Prepare and distribute work orders, add to master calendar, communicate with citizens, staff members.
Built-In Transparency & Accountability
Every workflow is supported by time-stamped logs, granular audit trails, and strict FOIA-compliance standard functionality, ensuring absolute accountability across operations.
Local Government
Every Tool Your Local Government Needs…
Billing AI
AI-driven billing across utilities, taxes, and licenses.
Property Management
One record per property — accounts, history, and activity together.
Master Calendar
Coordinate scheduling across every department.
Smart Forms
Capture data once, trigger automation everywhere.
Work Orders
Dispatch, complete, and close out from any device.
Asset Management & Preventative Maintenance
Track every asset and schedule recurring service before failures.
Permits & Inspections
Apply, review, schedule, and certify online.
Tickets & Citations
Issue, track, and resolve violations in one place.
Citizen Action Center
Payments, requests, and registrations in citizens' pockets.
First Responder
Push household registration data to first responders answering a call.
Payments
Accept and reconcile payments across every channel.
Smart Meter API Integration
Get daily reads from your AMI system; add turn off / turn on capability.
Open API
Connect your existing systems with documented endpoints.
… At a Price Your Local Government Can Afford!
Utility Authorities
Modern Utility Management. Streamlined and Simplified…
Billing AI
AI-driven billing across utilities, taxes, and licenses.
Property Management
One record per property — accounts, history, and activity together.
Master Calendar
Coordinate scheduling across every department.
Smart Forms
Capture data once, trigger automation everywhere.
Work Orders
Dispatch, complete, and close out from any device.
Asset Management & Preventative Maintenance
Track every asset and schedule recurring service before failures.
Permits & Inspections
Apply, review, schedule, and certify online.
Smart Meter API Integration
Get daily reads from your AMI system; add turn off / turn on capability.
Citizen Action Center
Payments, requests, and registrations in citizens' pockets.
Payments
Accept and reconcile payments across every channel.
AI Agent: Rosie
Your always-on virtual assistant for citizens and CSRs.
Open API
Connect your existing systems with documented endpoints.
… Without Breaking the Budget!
Processes
Streamline repetitive, labor-intensive tasks with AI-driven smart decision making and automated workflows.
Billing AI
Add custom automations and integrations to the Billing AI system.
Permits & Inspections
Add custom workflows to processing of any type of permit or required inspection.
License Management
Set up workflow automations for managing business, rental property, games of chance or other licenses.
Pavilion, Room & Park Reservations
Fully automate the facility rental process as well as sale of pool and other passes.
Automated Move In / Move Out
A single change of address notice from a citizen can trigger processes across multiple departments.
Automated Meter Turn Off / Turn On
Automatically halt service when a delinquency threshold is passed; instantly resume service upon payment.
Tickets & Citations
Generate violation notices from tablet or smartphone; auto upload to website for payment; optional license plate reader.
Digital Work Orders
Automate generation and distribution of recurring work orders.
Preventative Maintenance
Assign routine maintenance tasks based on manufacturer recommendations to keep equipment in service.
EZ Check Scan
Never keystroke a paper check again with electronic check processing.
Onsite Sewer Management
Set up automated workflows to manage on-site sewer compliance and inspections.
Backflow Certification
Automate the workflows associated with backflow certification and inspection processes.
Smart Meter API Integration
Set up processes to bring daily read data to your customers and implement auto turn off / turn on procedures.
Communication API Integration
Interface OneGov OS modules with established municipal voice and messaging systems.
Other API Integrations
Integrate OneGov OS modules with any receptive municipal software system to create a seamless environment.
Freedom of Information Requests
Establish workflows to track, manage and fulfill FOIA requests.
Services
Operational Support When You Need It
Full or Hybrid Billing Services
Full billing services from meter reads to non-payment shutoffs. Or hybrid services when and where you need it.
Website Integration
Local government websites fully integrated with OneGov OS.