Bilingual Billing Office Associate

Opportunity
Bilingual Billing
Office Associate
Role Overview
Schedule
This is a Monday through Friday position. Hours are 8 am – 5 pm. It is also an on-site position.
Join Our Team – English / Spanish Fluency Required
Diversified Technology Corp — over 30 years of excellence in utility billing solutions.
Position Overview
Join our dynamic team as a Bilingual Billing Office Associate! Diversified Technology Corporation, the
most respected provider of specialized billing solutions for government utility companies, is seeking a
detail-oriented professional with fluency in both English and Spanish. You’ll work directly with our diverse
client base, providing essential billing and payment services while utilizing your bilingual skills to deliver
exceptional customer support.

Key Responsibilities
Bilingual Client Support: Handle daily communications with clients and customers in both English and
Spanish via phone and email
Payment Processing: Process manual and electronic payments, including mail handling, check
scanning, and electronic file management
Billing Operations: Generate accurate invoices, notices, and reports using our specialized software
platforms
Customer Service: Assist clients and their customers with platform navigation and troubleshooting in
their preferred language
Administrative Tasks: Manage bulk mailings, postal services, and maintain detailed payment records
Technical Support: Provide comprehensive assistance with our multi-platform billing software
Qualifications
Fluent in both English and Spanish — speaking, reading, and writing proficiency required
Associate’s degree in bookkeeping, office management, or related field (bachelor’s degree preferred)
Previous customer service experience
Proficiency with Microsoft Office 365 and CRM software
Strong mathematical and organizational skills
Excellent verbal and written communication abilities in both languages
Detail-oriented with ability to handle multiple tasks efficiently
Physical ability to lift up to 40 pounds repeatedly

What Makes This Role Special?
Direct Impact: Your bilingual skills will enhance our ability to serve diverse utility customers across
government sectors
Technology Focus: Work with cutting-edge, fully customizable billing platforms that don’t exist
anywhere else in the industry
Client Relationships: Build meaningful relationships with utility companies serving water, sewer,
electric, parking, and facility services
Professional Growth: Join a company with over 30 years of industry expertise and an unparalleled
support network
Diverse Responsibilities: From payment processing to customer support, every day brings variety
Ideal Candidate
You’re a bilingual professional who takes pride in providing exceptional service to diverse communities.
You have strong technical aptitude, excellent problem-solving skills, and thrive in a detail-oriented
environment. Your ability to communicate effectively in both English and Spanish makes you an
invaluable asset to our client service team.
Why Join Diversified Technology?
With over three decades of experience, we’ve built our reputation on putting client experience first. From
initial contact through ongoing support, our clients feel valued and held in the highest esteem. Your
bilingual abilities will be instrumental in maintaining this standard of excellence while expanding our ability
to serve increasingly diverse utility customers.

Ready to Make a Difference?
If you’re a bilingual professional ready to join an industry leader that values both your language skills
and technical expertise, we want to hear from you!
Benefits
Paid Time Off from day one
401(k) with employer match after 90 days
Health Reimbursement Account after 90 days
Tuition Reimbursement after 1 year
Five (5) paid holidays
Job Details
Job Type Full-time
Language Spanish (Required)
Ability to Commute Bloomsburg, PA 17815 (Required)
Work Location In person
Diversified Technology Corp is an Equal Opportunity Employer.
Client Services | Innovation in Government Technology
Serving municipal clients for over 30 years
© 2026 Diversified Technology Corp · All rights reserved
Diversified Technology Corp · PO Box 949 · 95 E 10th St · Bloomsburg, PA 17815 · USA