Diversified Technology – Public Sector & Government Software Solutions

Leading the Digital Transformation of Local Government

Diversified Technology’s mission is simple. To leverage advances in technology for the benefit of local government and its citizens. To create a digital environment where local government can operate smoothly, without friction, to improve the lives of its constituents.

The Citizen Action Center is Digital Government Brought to Life

The Citizen Action Center re-imagines virtually every aspect of how citizens interact with their municipal government. It creates an internet-based environment where citizens can do business with their local government easily and at their convenience. Where municipalities can dramatically streamline their operations without the need to replace legacy software and systems.

Comprehensive Municipal and Utility Billing Software

  • Utility billing.
  • Tax billing.
  • License billing.
  • Any repetitive billing in any department.
  • Used by hundreds of municipalities and authorities across the county to generate millions of bills annually, Diversified Billing is rich and full featured.
  • Municipalities see a dramatic increase in staff efficiency.
  • Customers get a state-of-the-art customer portal.
  • Available for LAN or Cloud.

Streamline Field Services with

Digital Work Orders

Digital Work Orders let you eliminate paper from your field operation. Office staff can stay in constant contact with field techs and monitor their activities. Field techs get a host of tools to help them work more efficiently and effectively. Tightly integrated with Diversified Billing.

Dedicated to Timeliness and Accuracy

Managed Billing Service

The Diversified Managed Service group provides turn-key billing services to municipalities and authorities. Everything from meter reading uploads to print-and-mail and everything in between. Even telephone customer support. Using the Diversified Billing software system, they generate hundreds of thousands of bills per year — accurately and on-time. Clients see significantly reduced costs when compared to in-house billing operations.

Take Control of Your Permit, License and Inspection Process

Easily create permit and license forms. Then manage required inspections and report on activity. All in one application. This system interfaces with the Citizen Action Center where citizens can apply for permits and licenses and pay any required fees.

Streamline Parking Enforcement with Electronic Tickets

Meter readers can use a tablet or smartphone to generate parking tickets electronically. Supervisors can monitor and report on activity. The electronic ticketing system prints a paper ticket, then interfaces with the Citizen Action Center where citizens can pay parking tickets and other fines.

Update That Tired Old Website

Diversified developers are ready to infuse a whole new energy into your tired old website. They will create an attractive and contemporary website to tell your municipality’s story in a compelling manner. And one that works — for your citizens, your employees and for municipal leaders.

Customize Any Diversified Technology Software Product

With any Diversified Technology software product, there is never a need to compromise. If there is a feature you need that is not already built into our software, we will build it for you. And that goes for Cloud subscribers as well as LAN clients.

True Fund Accounting Designed for Municipalities

Choose from two full-featured fund accounting systems designed for municipalities. One designed for small and mid-sized communities, one designed for mid-sized and larger communities. Both are customizable through a broad selection of modules. Both are available as a Cloud-based subscription service or as a traditionally licensed software system for your LAN. And both integrate perfectly with Diversified Billing.