Diversified Technology – Public Sector & Government Software Solutions
Artificial intelligence (AI) is transforming industries across the globe, and utilities—both municipal and private—are no exception. From billing systems and customer service to predictive maintenance and energy management, AI is reshaping how utilities operate, interact with customers, and plan for the future. The phrase “AI in utilities” has quickly moved from an abstract concept to […]
Municipal utilities and public works departments rely on efficient work order management to maintain infrastructure, address service requests, and allocate resources effectively. Many organizations still rely on outdated paper-based systems, leading to inefficiencies, errors, and lost productivity. Transitioning to work order software can streamline operations, improve communication, and enhance service delivery. However, choosing the right
Selecting the Right Work Order Software for Municipal Utilities and Public Works Read More »
Billing and revenue management is a critical component of both municipal and private utilities, as it ensures that services provided—such as water, electricity, and waste management—are billed accurately and revenues are collected efficiently. Although municipal and private utilities often operate with different goals—public service versus profitability, respectively—the principles of billing and revenue management apply in
Billing and Revenue Management for Public and Private Utilities Read More »