Take a Guided Tour of the Citizen Action Center
Citizen Action Center is a cutting-edge digital government platform streamlining citizen interactions with local government. From bill payments to form submissions, it provides citizens with convenient and efficient ways to engage.
Interactive Demos: From a Citizen’s Perspective
CAC Overview
The Citizen Action Center allows citizens to pay any municipal bill or fine; find, complete and submit any form or document and pay any required fees; ask a questions or initiate action on any issue; interact with their utility account; notify all municipal services of an impending move; or register their household or business.
Interactive Demo
Pay Any Bill
In this module citizens can pay any bill. It could be a parking ticket. Their real estate taxes. A fine for a code violation. Anything. They can pay with a debit or credit card or use their bank account.
Interactive Demo
Communicate
The Citizen Profile provides a location where citizens can store their contact information so that it can be used in future transactions. They can also store their payment information here under bank-grade security. And they can elect to receive emergency or non-emergency notifications from their municipality.
Interactive Demo
Forms & Documents
Municipalities can utilize stock forms supplied with the Citizen Action Center or upload their custom forms. Citizens can complete the form online and submit it. No need to print and fill out the form by hand. No need to scan and email the form. Citizens can also attach photos or other required documents and pay any required fees before form is submitted.
Interactive Demo
Registration
In the registration module, household registration provides the municipality with contact information as well as demographic and special needs information about a household’s residents. Business registration provides the municipality with after-house contact information and information about any hazardous materials stored on site. This information is made available to first responders to protect their own health and safety as well as to better serve their constituents.
Interactive Demo
Move In/ Move Out
The Citizen Profile provides a location where citizens can store their contact information so that it can be used in future transactions. They can also store their payment information here under bank-grade security. And they can elect to receive emergency or non-emergency notifications from their municipality.
Interactive Demo
Citizen Profile
The Citizen Profile provides a location where citizens can store their contact information so that it can be used in future transactions. They can also store their payment information here under bank-grade security. And they can elect to receive emergency or non-emergency notifications from their municipality.
Interactive Demo
Utility Customer Portal
Here citizens can interact with one or multiple utility accounts. They can pay their bill using a debit or credit card or their bank account. Or they can set up autopay. They can see their billing and payment history in chart or graph form or download and print a copy of their most recent bill.
