Utility Billing: Have It Your Way
Utility Billing Software:
Complete and Comprehensive,
And Packed With New Technology
The Diversified Billing software system will provide your organization with the technological leap forward management demands along with the ease of use and outstanding support your staff requires.
The software gives customers the option to pay their bills online 24/7 and to receive their bills by email or traditional mail. And when a customer calls, your staff will find every scrap of information about that customer’s account on a single screen, ready to be printed or emailed.
Our Workflow Wizard learns and manages every task in your billing cycle, keeping track of which tasks are completed, which are in process and which are overdue. A management dashboard lets you keep a finger on the pulse of your operation with just a glance.
The system is tightly integrated with the optional Diversified Work Orders module. And it is designed to import data from your meter reading system and export data to your accounting or GIS systems.
You can chose to self-host on your LAN or use the software from our Cloud server. Add any customizations required to perfectly match your business process and you have a complete and comprehensive utility billing software system.
Utility Billing Managed Service:
Competent, Experienced Billing Staff
Can Pick Up Some, Or All, of Your Workload
Let us At Diversified Billing, we don’t just develop and support great utility billing software. We actually use it. All day. Every day.
Our Managed Services group has been providing billing services for utilities — small and large — for more than 20 years.
We can take over your entire billing operation. From uploading meter readings to working with your field staff on re-reads; from calculating, verifying bills to printing and mailing them; from receiving and posting payments to collecting delinquent accounts. We even answer phone calls from your customers and help them with their billing issues.
Or we can handle any portion of the process. Maybe just printing and mailing. Maybe just customer service. Whatever is right for you.
Outsourcing your billing operation to Diversified Managed Services can relieve you of the headaches of staff management. And we provide you all of the tools you need to keep a finger on the pulse of your operation.
Best of all, managed services can save you a significant amount of money over supporting and maintaining a in-house staff. Let us show your how.