Thought Leadership for Municipal and Utility Professionals
Here municipal and utility professionals will find some of the latest thinking on how to improve and streamline services for their constituents and customers
Selecting the Right Work Order Software for Municipal Utilities and Public Works
Municipal utilities and public works departments rely on efficient work order management to maintain infrastructure, address service requests, and allocate resources effectively. Many organizations still rely on outdated paper-based systems...
Municipal Services Are Undergoing a Transformation
Municipal governments in the United States play a critical role in delivering essential services to their citizens, with the nature and scope of these services evolving to meet contemporary challenges...
Municipal Government Role Expands to Accommodate Societal Changes
In the last 20 years, the role of municipal government in the United States has evolved rapidly, driven by a range of social, economic, technological, and environmental changes. Municipal governments...
How Municipal Teams Can Save Time and Reduce Errors with Diversified Technology’s Utility Billing System
In municipal management, efficiency isn’t just a nice-to-have — it’s essential. Every step of your utility billing workflow, from handling customer accounts to processing payments, impacts your team’s productivity and...
How Diversified’s Support Team Turns Tech Challenges into Client Wins
At Diversified Technology, our Support team does far more than solve problems — they build confidence. Every call, every ticket, and every walkthrough is an opportunity to make our clients’...
Harnessing AI for Utility Operations
Artificial intelligence (AI) is transforming industries across the globe, and utilities—both municipal and private—are no exception. From billing systems and customer service to predictive maintenance and energy management, AI is...