Municipalities manage sensitive information, from billing details to resident records, making cybersecurity a top priority. Diversified Technology partners with municipalities to safeguard their systems through advanced technology, best practices, and dedicated support.
Why Municipal Systems Are a Target
Municipal systems often hold critical data but may lack robust cybersecurity measures, making them prime targets for attacks such as:
Ransomware: Hackers lock systems and demand payment to restore access.
Phishing: Employees are deceived into revealing passwords or sensitive information.
Data Breaches: Criminals exploit a vulnerability to gain access to financial or personal data.
Even minor lapses can lead to costly downtime, lost trust, and compromised resident information. Proactive security measures are essential to protect both operations and communities.
Common Cyber Threats and How to Address Them
The first step in prevention is understanding the threats. Key risks and mitigation strategies include:
Phishing: Train employees to recognize suspicious emails and links — one click can compromise an entire system.
Weak Passwords: Implement complex, unique passwords alongside multi-factor authentication (MFA).
Outdated Software: Regularly update operating systems, applications, and security tools to patch vulnerabilities.
Unsecured Devices: Encrypt and password-protect laptops, tablets, and mobile devices.
Insufficient Backups: Maintain on-site and off-site backups for quick, reliable recovery.
Tip: Simple steps like MFA and employee training can prevent up to 90% of common cyberattacks.
Building a Culture of Cyber Awareness
Technology alone isn’t enough — employees are a municipality’s first line of defense. Building a culture of cyber awareness includes:
- Conducting regular staff training on best practices.
- Establishing clear protocols for reporting suspicious activity.
- Providing ongoing updates as threats evolve.
When every team member understands their role in security, municipalities are far less likely to fall victim to attacks.
How Diversified Technology Helps
Diversified Technology offers comprehensive cybersecurity solutions tailored for municipalities, including:
Monitoring and Alerts: Detect unusual activity before it escalates.
Employee Training Programs: Equip staff with knowledge on phishing, password hygiene, and safe practices.
Secure System Configuration: Optimize software and devices to minimize vulnerabilities.
Regular Audits and Assessments: Identify and address weaknesses proactively.
Clients also have access to our Learning Center, which includes a self-paced Cybersecurity Awareness Course — an excellent resource for continued employee education and hands-on prevention training. Visit the Learning Center →
By combining technology, expertise, and ongoing support, Diversified Technology ensures municipal systems remain secure, resilient, and reliable.
Taking the Next Step
Cybersecurity doesn’t have to be overwhelming. With the right tools, processes, and guidance, municipalities can protect residents and operations from threats. Diversified Technology works with your team to create tailored security plans that are practical, proactive, and easy to implement.