The Managed Services Associate works with and on behalf of clients daily to assist with billing and payment for utilities and services including water, sewer, trash, electric, parking fees, facility reservations, and electronic document submission. The individual will have a comprehensive knowledge of the company’s platforms to be able to generate highly-accurate billings, notices, and reports both electronically and for postal mailing efficiently and on time, as well as process payments from a variety of sources. The Associate also responds to emails and phone calls daily from clients and their customers needing assistance with navigating these platforms.