Client Support & Software Implementation Specialist

Opportunity
Diversified Technology Corporation diversifiedtechnology.com 1
Client Support & Software Implementation
Specialist
Guide municipalities through onboarding and ongoing use of our software - listening, clarifying issues, and
delivering solutions across multiple concurrent projects.
The Client Support & Software Implementation Specialist serves as a vital bridge between our utility billing
software solutions and municipal clients, ensuring seamless software adoption and exceptional service
delivery. Working collaboratively with our development, sales, and support teams, the specialist manages
multiple projects simultaneously, troubleshoots client issues, and guides municipalities through our
proprietary software systems while enjoying competitive benefits and growth opportunities within a
supportive team environment.
Job Description
An expanding utility billing software firm with local roots has an opportunity for a detail-oriented and
task-driven individual who can provide exceptional client service. The company focuses on making clients’
lives easier through technology and education. Its culture thrives through the success of others, individual
integrity, and an easy-going environment.
A new team member would be expected to listen to clients’ needs, clarify issues, and provide solutions.
Accounting experience is preferred but not required. We’ll provide the training and coaching needed to
master our in-house developed software.
Project Implementors will work with a team of developers, salespeople, and support staff to implement
software and processes. The successful individual will have strong communication skills, be able to
manage multiple projects simultaneously and understand billing and/or customer data software.
Work hours will be Monday through Friday 8 am to 5 pm with a one hour lunch. Occasional travel to clients
is required.
Attractive salary, retirement plan, health contribution, and flexible time off for family events are good
reasons to work here, but our team makes it great. Growth and advancement opportunities are available
for engaged employees.
A criminal background check is required, as well as a valid driver’s license.
Job Type
Full-time

Opportunity
Diversified Technology Corporation diversifiedtechnology.com 2
Benefits
Paid Time Off from day one
401(k) with employer match after 90 days
Health Reimbursement Account after 90 days
Tuition Reimbursement after 1 year
Experience
Project Management (Preferred)
Ability to Commute
Bloomsburg, PA 17815 (Required)
Work Location
In person