Diversified Technology – Public Sector & Government Software Solutions
In municipal management, efficiency isn’t just a nice-to-have — it’s essential. Every step of your utility billing workflow, from handling customer accounts to processing payments, impacts your team’s productivity and the community you serve. Small errors can quickly add up, and outdated processes can cost both time and money. That’s where Diversified Technology comes in. […]
Utility billing is the backbone of municipal operations. In fact, studies show that billing errors can cost municipalities thousands of dollars annually while frustrating residents and staff. Accurate bills ensure steady revenue, reduce complaints, and streamline operations. Yet even experienced municipal teams can fall into common pitfalls. Diversified Technology highlights the five most frequent mistakes
The 5 Most Common Utility Billing Mistakes (and How to Fix Them) Read More »
Municipalities manage sensitive information, from billing details to resident records, making cybersecurity a top priority. Diversified Technology partners with municipalities to safeguard their systems through advanced technology, best practices, and dedicated support. Why Municipal Systems Are a Target Municipal systems often hold critical data but may lack robust cybersecurity measures, making them prime targets for
Cybersecurity for Municipalities: Protecting Your Residents and Your Data Read More »
Enhancing Utility and Real Estate Billing with Managed Services Located in eastern Pennsylvania, the City of Easton is a forward-thinking municipality taking a comprehensive approach to utility management. The city bills for Sewer, Trash, and Stormwater monthly — and also manages annual real estate billing each January. Easton oversees roughly 18,000 licensed accounts (with about
At Diversified Technology Corp, every department plays a role in fulfilling our mission: making clients’ lives easier through technology and education. For the Sales Department, that mission takes shape in a very direct way — by helping municipalities and utilities modernize their operations, improve efficiency, and ultimately serve their citizens better. To get an inside
At Diversified Technology, our Support team does far more than solve problems — they build confidence. Every call, every ticket, and every walkthrough is an opportunity to make our clients’ work lives simpler, faster, and less stressful. Hunter Rollman sat down with a few members of the team, Matt and Eli, to talk about what’s
How Diversified’s Support Team Turns Tech Challenges into Client Wins Read More »
At Diversified Technology Corp, our mission is simple: to make our clients’ lives easier through technology and education. While our customizable utility billing software solutions give clients powerful tools to manage their operations, it’s the Learning Center that ensures those tools are used to their full potential. Leading the Learning Center is Laura, who has
Spotlight on the Learning Center: Empowering Clients Through Training and Education Read More »
At Diversified Technology, every department plays a unique role in advancing our mission: making clients’ lives easier through technology and education. Our Development & Programming (DVMT) team builds the tools and platforms that help municipalities, utilities, and organizations nationwide work smarter, faster, and more efficiently. We sat down with Chris Heintzelman, Head of DVMT &