Diversified Technology – Public Sector & Government Software Solutions

DTC Author

AI used by utility.

Harnessing AI for Utility Operations

Artificial intelligence (AI) is transforming industries across the globe, and utilities—both municipal and private—are no exception. From billing systems and customer service to predictive maintenance and energy management, AI is reshaping how utilities operate, interact with customers, and plan for the future. The phrase “AI in utilities” has quickly moved from an abstract concept to […]

Harnessing AI for Utility Operations Read More »

Trends in Online Payment Processing for Municipal Utilities

In recent years, municipal utilities have increasingly adopted Online Payment Processing solutions to streamline operations, enhance customer convenience, and improve financial efficiency. As digital transactions continue to evolve, cities and municipalities are leveraging emerging technologies to optimize the way residents pay for essential services such as water, electricity, waste management, and gas. Several key trends

Trends in Online Payment Processing for Municipal Utilities Read More »

Selecting the Right Work Order Software for Municipal Utilities and Public Works

Municipal utilities and public works departments rely on efficient work order management to maintain infrastructure, address service requests, and allocate resources effectively. Many organizations still rely on outdated paper-based systems, leading to inefficiencies, errors, and lost productivity. Transitioning to work order software can streamline operations, improve communication, and enhance service delivery. However, choosing the right

Selecting the Right Work Order Software for Municipal Utilities and Public Works Read More »